BD4 Soporte is remote control software which allows you to interact with a remote computer.
It is written in Java, so It is platform-independent. It is tested on Windows, Mac OS X and Linux.
Images have only 256 colors in order to reduce the bandwidth consumption.
It has a file transfer running on all platforms.
Network connection is compressed and encrypted.
There are two connection types: direct and reverse. Direct connection is when the client connects to the server. Reverse connection is when the server connects to the client. It is very useful because of your customers don't need to open any port.
It is multiplatform.
It can be integrated into a web page to bring support to Windows, Linux and Mac OS X.
There is no need to open ports on the client computer.
The main purpose is to support customers.
It is well suited for system administrators and software developers.